Menu


Frequently Asked Questions Regarding CASE PD Cancellations

We understand that the cancelation of some institutes has left our teachers with questions or concerns. Please see the FAQs below; we anticipated several of your questions so we can better serve you during this transition.  

NOTE TO ALL SCHOLARSHIP RECIPIENTS: If you have NOT used your scholarship for a virtual option or Probationary, you shoul have ALREADY received a confirmation email with a certificate to carry your scholarship over to 2021. Contact Jessie Lumpkins if you did not receive it. 

I'm registering for a virtual option, and since this payment goes directly to CASE/NAAE instead of a host, my bookkeeper needs a W-9 and payment info from CASE/NAAE. Where can I get that?

  1. You will receive that information upon invoicing via email. 

I have already paid for a VIRTUAL Institute or BriefCASE, and I need to cancel. How do I receive a refund?

  1. Go to Manage My Registration. Using your information, cancel your registration on the site.

I have already paid for a canceled IN-PERSON Institute or BriefCASE. I do NOT plan on rescheduling for a virtual option. How do I receive a refund?

  1. Cancel your registration on this form. You will need your confirmation number. Confirmation of cancellation should arrive within 48 hours.
  2. Contact the host of your institute and request a refund. Host Contact Information

I registered but have not yet paid for a canceled IN-PERSON Institute or BriefCASE. Now that it’s canceled, I still need proof for my admin that it was cancelled. How can I get that?

  1. Please cancel through this link so there is a record of cancellation. 

I received a scholarship. I planned on attending an Institute or BriefCASE that has been canceled. I cannot reschedule for virtual options. Can I use the scholarship next year?

  1. Yes, you can. You should have already heard from CASE regarding your scholarship. If you haven't, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

My question is not listed here. I'm struggling. What do I do?

  1. Continue to check all available resources such as the CASE Facebook page and the Professional Development page on case4learning.org.
  2. Consider joining the CASE Teacher Meet-Up on Facebook to connect with other certified teachers. You are not alone! We are in this together.
  3. Contact Program Manager Jessie at This email address is being protected from spambots. You need JavaScript enabled to view it..
Go to top